Privacy Policy

GENERAL INFO

Your privacy is utmost important to us. At such, Felicidade is committed to ensure that we protect and take all reasonable care when transferring and storing your details.
 

WHAT INFORMATION DO WE COLLECT?

We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device when you visit our site. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site

Additionally, when you make a purchase or attempt to make a purchase through the site, we imply that you consent to our data collection. We collect certain information from you, such as, your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.  When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Note: We do not store credit card(s) information permanently.
 

HOW DO WE USE YOUR PERSONAL INFORMATION?

Any of the information we collect from you may be used in one of the following ways:
– Use the Order Information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
– Screen our orders for potential risk or fraud (we use Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address))
– We may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, stock availability
– To communicate and personalise your experience (your information helps us to better respond to your individual and unique needs)
– To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
– To improve and optimise our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns)
– To administer a contest, promotion, survey or other site feature 
– If you decide to opt-in to our mailing list or by purchasing from Felicidade, you agree to receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by heading to these links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
 

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
 

DATA RETENTION

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
 

ACCESS

You have the right to access your personal details which are kept by us. You will be required to put this request in writing. 
 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
 

CONTACT INFORMATION

Questions about our Policy Policies should be sent to us at contact@shopfelicidade.com